We want you to be completely satisfied with your purchase from Animas Designs. If for any reason you are not, we offer a straightforward return policy to ensure your peace of mind.
30-Day Return Limit: You have up to 30 days from the date of purchase to initiate a return.
Original Condition: To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as when received.
Return Processing: Returns will be processed within 3 days of receiving the returned item at our facility.
Refunds: Once your return is received and inspected, we will issue a refund to your original method of payment within 3 business days.
Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to a mistake on our part.
To initiate a return or if you have any questions about our return policy, please contact our customer support team at astockdale999 -at- yahoo.com. Your satisfaction is our priority, and we are here to assist you in any way we can.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.